• EL ARTE DE PERDER de ELIZABETH BISHOP

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    Ficha técnica

    • EL ARTE DE PERDER
    • ELIZABETH BISHOP
    • Número de páginas: 72
    • Idioma: CASTELLANO
    • Formatos: Pdf, ePub, MOBI, FB2
    • ISBN: 9788439735588
    • Editorial: LITERATURA RANDOM HOUSE
    • Año de edición: 2019

     

     

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    Pdf descargar ebook descargar gratis EL ARTE DE PERDER in Spanish 9788439735588 CHM iBook RTF

     

    Overview

     

    La colección «Poesía Portátil» une en esta selección los versos más icónicos de Elizabeth Bishop, clave en la poesía norteamericana del siglo XX.

    Heredera natural de Whitman y Dickinson, Bishop fue una figura desconocida durante años. Detrás de la aparente sencillez con la que revestía sus textos se escondía un calado intelectual que muchos de sus contemporáneos no supieron valorar. Lúcida, precisa, rigorosa, retraída y atrevida, Bishop se situó finalmente entre las figuras clave de la poesía norteamericana del siglo XX.

    Incansable viajera, nos abre las puertas a su particular mundo a caballo entre distintos países, hogares y obsesiones. De Francia a España, del norte de África a Irlanda, de Italia a México, además de los casi veinte años que vivió en Brasil junto a su entonces pareja, la aristócrata y arquitecta brasileña Lota de Macedo Soares (1910-1967), Elizabeth Bishop fue una mujer libre, que llevó esa libertad hasta sus últimas consecuencias, también creativas.

     

     

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  • SI AIXO ES UN HOME de PRIMO LEVI

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    • SI AIXO ES UN HOME
    • PRIMO LEVI
    • Número de páginas: 288
    • Idioma: CATALÁN
    • Formatos: Pdf, ePub, MOBI, FB2
    • ISBN: 9788496863644
    • Editorial: LABUTXACA
    • Año de edición: 2008

     

     

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    Overview

    Primo Levi, supervivient dels camps d’extermini d’Auschwitz, va escriure aquesta obra, publicada l’any 1947, amb la
    intenció de llegar a la humanitat un material de primer ordre per a l’estudi de l’ànima i el comportament humans. Aquest
    llibre és, per tant, un testimoni colpidor de la vida i la supervivència a l’infern dels lager polonesos durant els últims anys
    de l’ocupació nazi; però també és, i sobretot, una anàlisi ponderada -en la mesura en què això és possible- de la dignitat i de l’abjecció en l’home enfrontat a l’extermini. Escrit amb una prosa vivíssima i gens afectada, la lectura de Si això és un home emociona el lector i alhora li permet de fondejar en les grandeses i les misèries de l’existència humana.

     

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  • POEMAS ENCADENADOS (1977-1987) de PEDRO CASARIEGO CORDOBA

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    Ficha técnica

    • POEMAS ENCADENADOS (1977-1987)
    • PEDRO CASARIEGO CORDOBA
    • Número de páginas: 544
    • Idioma: CASTELLANO
    • Formatos: Pdf, ePub, MOBI, FB2
    • ISBN: 9788432208768
    • Editorial: SEIX BARRAL
    • Año de edición: 2003

     

     

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    Overview

    Antología del grueso de la obra poética de Pedro Casariego, en parte inédita y en parte publicada fragmentariamente e inencontrable. Reúne seis libros formados por poemas unidos mediante un hilo argumental y todos los poemas sueltos escritos entre 1979 y 1986, con el colofón de uno manuscrito de enero de 1987. Prologada por Ángel González y con introducción de la especialista Esther Ramón.

     

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  • Sharenthood: Why We Should Think before We Talk about Our Kids Online. Leah A. Plunkett, John Palfrey

     

    Sharenthood: Why We Should Think before We Talk about Our Kids Online

     


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    • Sharenthood: Why We Should Think before We Talk about Our Kids Online
    • Leah A. Plunkett, John Palfrey
    • Page: 240
    • Format: pdf, ePub, fb2, mobi
    • ISBN: 9780262042697
    • Publisher: MIT Press

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  • This Is Service Design Doing: Using Research and Customer Journey Maps to Create Successful Services by Marc Stickdorn, Markus Edgar Hormess, Adam Lawrence, Jakob Schneider

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    • This Is Service Design Doing: Using Research and Customer Journey Maps to Create Successful Services
    • Marc Stickdorn, Markus Edgar Hormess, Adam Lawrence, Jakob Schneider
    • Page: 400
    • Format: pdf, ePub, mobi, fb2
    • ISBN: 9781491927182
    • Publisher: O'Reilly Media, Incorporated

     

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    Mobile e books download This Is Service Design Doing: Using Research and Customer Journey Maps to Create Successful Services English version by Marc Stickdorn, Markus Edgar Hormess, Adam Lawrence, Jakob Schneider 9781491927182

     

    How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You’ll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization. Great customer experience needs a common language across disciplines to break down silos within an organization. This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used.You’ll be able to focus on your customers and iteratively improve their experience. Move from theory to practice and build sustainable business success.

    Jill Herriott | LinkedIn
    Senior Customer Experience Executive and change leader with a passion to help Extensive global experience in strategy, marketing branding, insights, digital, service design, customer-centered companies in Financial Services and HealthCare. success, Retail Bank, Customer Marketing, Customer Journey Mapping,  Making better customer journey maps [Inside 31Volts] : 31Volts
    But what are the things that could make your next customer journey map even better? It can be different for every service you're making your customer journey map for. But the moments when you're thinking 'I'm actually doing nothing ', those It's important to start with a clear goal in mind when you're designing a new,  A Step By Step Guide To Building Customer Journey Maps
    From Customer Personas to Customer Journey Maps Because, we're finding that the most successful companies are digging deep into the data driven research you follow and the business/product/service mapped, the design will be different. Adaptive Path starts with building a touchpoint inventory after conducting  B-to-B Customer Journey Maps: New Wisdom | CustomerThink
    Use these factors to apply new wisdom to your customer experience journey mapping. prioritization; Zero in on high-value findings with minimal expense in doing so Create customer expectation personas based on the natural groupings Use desk research to map out the basic stages and steps that  DESIGNTHINKERS BOOTCAMP WEEK BARCELONA '16
    'Learning by Doing' at the DesignThinkers Bootcamp 2016 in Barcelona with as main topic during the process from doing Research to Designing Service Concepts and with extensive experience in facilitating and developing Service Design inside an organization, use customer feedback, create insights and translate  Service Design and Tourism - StudentTheses@CBS
    which the tourism experience typically consists of a 'bundle' of services from service sector, specific methods are needed to develop successful, satisfying services service design is, “the blending of the experience economy with more traditional A customer journey map is a tool used to visualize the entire service. Customer Journeys | Experiencing Information
    Specific techniques for research and diagramming are important, of course, but it's really the principles of alignment diagrams that are #2 – Cross Channel Design with Alignment Diagrams Examples of alignment diagrams include customer journey maps, mental model diagrams, and service blueprints. Improving the User Experience of Professional Researchers
    professional researchers that berrows from service design, in creating archival personas, predicting user tasks, and measuring user professional researchers and using usability performance metrics such as users1 success rate, time on task, error rates, (such as customer journey maps, (Stickdorn & Schneider,. Using Service Design Thinking to Make Awesome Products
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    It is part of an approach called 'design thinking' which applies the The Government Digital Service has been using ethnography and user research to create the They have been using ethnographic research in the following ways. doing interviews with people, asking them to map out their journey to  Adaptive path's guide to experience mapping - SlideShare
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    Digital and non-digital interactions your customers will ideally have with your brand. We start by performing in-depth customer research to fully understand user We'll then create initial customer journey maps, laying out a blank journey on a journey maps we'll have a solid foundation on which to start creating design 



     

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